Shipping Policy
Shipping Policy
Shipping Policy
We offer free next business day shipping on all orders.
We have the following shipping options available in Ireland:
Express - Free. Delivery in 1-2 business days via DPD.
Shipping Policy Order Processing and Shipment: Dear Customer, we strive to process and ship your order as quickly as possible. Your order will be shipped on the following business day after it is placed. Please note that if you place an order on a weekend or a public holiday, the package will be shipped on the next business day. For example, if you place an order on Thursday, it will be shipped on Friday; if you place an order on Saturday, it will be shipped on Monday. Free Shipping Across Europe: We are pleased to offer free shipping on all orders throughout Europe. Shop with ease, knowing there will be no hidden charges or additional fees. Tracking Information: Once your order has been shipped, you will receive a tracking number via email. You can use this number to track the progress of your shipment. Shipping Carrier: We use trusted and reputable shipping carriers to ensure your order reaches you promptly. The choice of carrier is determined by the destination, size, and weight of your order. Shipping Time: Please allow 1-3 business days for delivery once your order has been shipped, depending on your location. Keep in mind that this is an estimated delivery time and not a guarantee, as factors like customs clearance and local postal service efficiency may affect the actual delivery time. Customs Clearance: In rare instances, customs clearance procedures may cause delays in delivery. While we can't control these processes, we appreciate your patience and understanding should they occur. Order Cancellation & Modifications: If you need to cancel or modify your order, please contact our customer service team as soon as possible at care@lunch-box.co.uk. We will do our best to accommodate your request, but please note that once an order has been shipped, it cannot be canceled or modified. Lost or Damaged Packages: If your package is lost or damaged during transit, please contact our customer service team immediately at care@lunch-box.co.uk. We will work closely with the shipping carrier to investigate and resolve the issue. If necessary, we will arrange for a replacement or refund of your order. Your satisfaction is our top priority, and we are committed to providing you with an exceptional shopping experience. If you have any questions or concerns about our shipping policy, please don't hesitate to contact our customer service team at care@lunch-box.co.uk. We are here to help!
Shipping Partners
We use EuroBase for deliveries, more details are available here: Dpd.com
We Ship To The Following Countries
We offer international shipping worldwide.
Contact Us
If you have any questions, please feel free to contact us:
Email us at: care@lunch-box.co.uk
Last Updated: 01/09/2024
Returns Policy
Introduction
Thank you for shopping with us, if you are not satisfied with your purchase we are here to help.
Returns Policy
Orders may be returned within 14 days of the date of delivery for refund or exchange.
When returning items please include proof of purchase.
Returns will be processed within 30 days.
Shipping Costs
You are responsible for shipping costs for all returns.
Exceptions
The following items do not qualify for returns: discounted items.
Contact Us
If you have any questions, please contact customer service.
Email us at: care@lunch-box.co.uk
All returns must be shipped to the following address:
ONECLICKSHOP LIMITED
Attention: Customer Service
6 Fern Road
Dublin, Dublin, D18 FP98
IE
Last Updated: 01/09/2024